Terms & Conditions
Please read these terms carefully before using FITIFFIN's services.
1. Service Overview
FITIFFIN is a technology & operations platform that connects corporate clients with partner cloud kitchens. FITIFFIN does not cook food itself.
2. Orders & Subscriptions
- •All corporate orders are subscription-based.
- •Menu cycles are shared in advance.
- •Any modifications must be requested 72 hours prior.
- •The modifications will only be done if above 30 Percent of the total orders has to be changed.
3. Pricing & Payments
- •Prices are agreed contractually with corporate clients.
- •Invoices are raised monthly.
- •Payments must be cleared within the agreed credit period.
4. Delivery & Delays
- •Delivery timelines depends on FITIFFIN.
- •FITIFFIN is liable for delays caused by traffic, force majeure, or third-party logistics.
5. Food Quality & Liability
- •Food is prepared by partner kitchens following FSSAI & FITIFFIN hygiene SOPs.
- •FITIFFIN is not responsible for individual allergies or medical reactions.
- •Any quality issue must be reported within 2 hours of delivery.
6. Termination
FITIFFIN reserves the right to suspend or terminate any account for policy violation, misuse or non-payment.